There may not be a big-eared mouse or giant castle on the campus of Tarrant County College in downtown Fort Worth, Texas, but the faculty and staff want students to feel like they’re at Disney World.
For Assistant Director of Student Development Services Eddie Brassart, that means “walking the talk” and providing “aggressively” friendly customer service — tips he picked up from the 1997 book “Inside the Magic Kingdom” that’s required reading for all new hires at the school’s Trinity River Campus.
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