Two years ago, William McNeil lost his retail job at Sears and was looking to improve his life. Around the same time, he got a bunch of emails promising a path to a new career from ITT Technical Institute, the for-profit college chain.
So, McNeil, who’s 57, signed up online to get more information about the school and got several calls from an ITT recruiter. Desperate to get back on track, he decided it was worth the $20,000 in government-backed loans to pursue an associate’s degree in networking technology at the school.
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